Conference Day One, Monday 8th June 2015


8:30 16:45
Conference Registration
11:45 16:45
Conference Exhibition
10:00 11:50
Opening General Session –

La Senne Salon A

Risk and Return in the Changing Information Environment

Jeroen Strik

Organisations must change the way they think about records and information management. If they fail to unlock the value in their information, they are potentially wasting money, exposing themselves to unnecessary risks, and losing precious competitive advantage. Return on investment is a top consideration for many organisations. Yet too few recognise the potential of return on information – despite the impact it could deliver to the bottom line. This opening session draws on recent and new research, covers multiple European geographies and North America, from Iron Mountain, PwC, and IDC into what organisations are currently doing to manage their information value.

The Information Environment and You!

Join your fellow information professionals in an opening discussion, led by the ARMA Europe region leaders, to identify our audience, goals, and objectives through active dialogue. Get to know those around you and their stake in information governance through discussion-provoking questions. Share your challenges and solutions and hear from others with the same. Help set the tone for the 2015 ARMA Europe Conference and beyond!

11:50 13:20
Lunch and Exhibition Break
13:20 14:05
MATRIO® – A New Methodology for Implementing Information Governance –

La Senne Salon A

Juerg Hagmann, CIPDaniel Burgwinkel, Ph. D.

The MATRIO® methodology is based on the practical experience that information governance (IG) implementations often fail because they are purely driven top down and too abstract for business functions. This methodology combines a bottom-up approach with top-down activities depending on concrete business priorities and solution levels (operational, tactical, strategic, and normative). This session uses practical examples to show how to guide and direct management and users towards IG by starting from a given operational issue and developing possible solutions toward upper levels along the corresponding information management subjects and themes.

The Current State of Records Management

La Senne Salon B

James Lappin

This session provides a critical assessment of the current state of records management (RM) thought and practice. Join in as we examine the health or otherwise of: • The market – what is the difference between information governance (IG) and RM products? • RM theory – does the fall from fashion of electronic RM systems invalidate the RM theory from which the approach was derived? • File plans and retention schedules – is it possible in the digital world or are they legacies of the paper paradigm, and are they enhanced or threatened by the rise of IG products and approaches? • Solutions for key challenges – are there RM solutions for managing e-mail, SharePoint sites, shared drives, and line of business applications over time?

14:05 14:15
Transition Break
14:15 15:15
Reflections on Geneva Lake – The First Three Years of a Major IG Programme –

La Senne Salon A

Elisabeth Bühlmann Herzog

One-hundred jurisdictions world-wide, a full-flavored business from regulated R&D to consumer goods supply chain, and an ambitious and committed team – the key ingredients of a major information governance (IG) programme run on the shores of Geneva Lake. Through the storytelling of the first three years and first building block (the design and implementation of a globally enforceable retention schedule), we will extract key lessons learned on the chosen strategy and consecutive project management. You will be challenged and comforted as you define the key success factors of an IG programme and walk away full of hope and actions to make your programme run smoothly.

The Ultimate End of the Road: Defensible Disposition in the World’s Biggest Administration –

La Senne Salon B

Andrew PopeTim Callister

On 15th September 2008, Lehman Brothers in Europe went into administration. The amount of data, infrastructure, and systems architecture maintained by a major financial services entity can be enormous. So what happens when one of the world’s largest financial institutions is faced with such a crisis? For one thing, the approach to the decommissioning and disposal of data goes way beyond the traditional. Agility, clear guidance, good governance, and a thorough understanding of the value of your information assets are all essential. Find out what the biggest crisis in modern financial history tells us about knowing your data and being prepared.

15:15 15:35
Coffee and Exhibition Break
15:35 16:45
Is Records Management Extinct? –

La Senne Salon A

Gavin SiggersTony Allen; Juerg Hagmann, CIPJames Lappin

This panel will lead you in discussion on whether records management (RM) theory, principles, and standards have application in a world of holistic information governance (IG). This is your opportunity to join in the conversation over questions such as: • Can RM standards and principles be repurposed or is something else required? • Does the roll of the data scientist and advances in big data analytic technology threaten RM? • What’s the reality for board room support or the role of CIGO in information governance? • What does good IG look like, and is it really that hard to find? • Is there any strategic advantage to IG?

16:45 17:45
Welcome Cocktail Reception