Conference Day Two: Tuesday, 9 June


8:30 17:00
Conference Registration
8:30 16:00
Conference Exhibition
9:00 9:45
Four Legs, Two Legs, Three Legs: Growing Up with the IG Maturity Model –

La Senne Salon A

Jon Garde

Join this opening session to see the ARMA Information Governance Maturity Model not as a matrix but as a life journey. We will track a typical organisation as it plans and embarks on an information governance (IG) implementation project and reveal key stages that, when handled well, can allow an inspirational IG leader and hardworking IG team to turn an ordinary rollout into a whole-organisation transformation – measurably transitioning the organisation from a low to high level of IG maturity.

9:45 9:55
Transition Break
9:55 11:10
Evolving RM to IG to Protect Your Organization –

La Senne Salon A

Nicholas CarterCyril Miel, PMP

Have records managers been fooling themselves into believing that they have content under control? Is simply managing official records enough to protect the interests of the organisation?   With the pervasiveness of electronic content, new risks like intellectual property loss, fraud, and corruption can be detected in content and controlled with sound information governance (IG) policies. As records management (RM) and IT best practices converge towards IG, new strategies for capturing and classifying more than just the official records need to be explored. Moreover, the prevalence of risk based approaches, the need for permanent analysis and review of business processes, and the necessity for enforcing controls are shaping new techniques for managing records.

EDRM: Change Management to Promote an IG-Focused Culture –

La Senne Salon B

Laura Rodewald 

This case study explores the European Central Bank’s electronic document and records management system (EDRMS) roll out, including the information management policies and the roles and responsibilities at the organisation. You will hear lessons learned on the communication, training, information management maturity assessment, and measurement and monitoring activities implemented to promote an information governance focused culture.

11:10 11:35
Coffee and Exhibition Break
11:35 12:20
Using the EU-eIDAS to Improve Trusted and Sustainable Records Management –

La Senne Salon A

Steffen Schwalm

The implementation of a sustainable, legally compliant, and accurate records management is today’s primary challenge for public and private organisations in Europe. The eIDAS: Electronic identification and trust services regulation of the EU, which entered into force on 17 September, 2014, rules mandatory the implementation and utilisation of a trusted electronic records management in the EU. Based on eIDAS and specified ETSI-standards, identification and trust services will be certified by EU-institutions and must be accepted in the whole EU. The session provides an overview of the main content of the eIDAS and relating ETSI-standards and how they determine records management. You will hear current solutions using electronic signatures, time stamps, and secure electronic communication in sustainable records management.

12:20 13:20
Lunch and Exhibition Break
13:20 14:05
The Role of IG in an Enterprise Architecture Framework –

La Senne Salon A

Richard Jeffrey-Cook

The Open Group Architecture Framework (TOGAF) is a framework – a detailed method and a set of supporting tools – for developing an enterprise architecture. It was developed by members of The Open Group and defines an eight phase architecture development cycle.   Governance is regularly mentioned within several phases of this cycle including business architecture, information systems architecture, and technology architecture. This session examines the interface between Enterprise Architecture (as described by TOGAF) and governance and whether “Data Architecture” should be better considered as “Information Architecture” to ensure the business requirements for managing information, records, and archives are considered as part of the Enterprise Architecture framework.

14:05 14:15
Transition Break
14:15 15:30
Map, Rate, and Analyze Business Critical Information: A Statoil International Case Study –

La Senne Salon A

Marit Syvertsen ; Liv Stordahl Borud

This session shares experiences from Statoil ASA in Western Europe, Brazil, and Angola showing how they mapped and analyzed business critical information (BCI) within the business processes. Statoil’s initial purpose was to prioritize among huge information volumes. During the process, they also identified additional benefits of the deliverables, both as input to business continuity planning and as a qualitative foundation for evaluating external cloud offerings. The work is part of executing the corporate information management (IM) strategy in Statoil, stating that risk considerations shall be applied to identify BCI. Country wise IM requirements and regulations were identified and information criticalities were rated. You will also see the IM policy, roles, and responsibilities.

Uncovering the Motivation Behind Information Management Practices –

La Senne Salon B

Melissa Suek, IGP

Information governance (IG) policies and procedures are only as good as the users who understand and adopt them into everyday working practice. This case study focuses on the tools used during one large organisation’s review of actual information management (IM) practices compared to established policy. You will hear about the tools developed as part of the behaviour analysis project including targeting the right mix of participants, interview guides, and templates. The relationship between users’ IG behaviours, technology, and communications will also be discussed. Discover the pros and cons of different data gathering formats (interviews, questionnaires, and focus groups) with a summary of how the organisation is using its findings.

15:30 16:00
Coffee and Exhibition Break
16:00 17:00
Closing General Session –

La Senne Salon A

From Records Management to Information Governance: A Life Journey

Peter Kurilecz, IGP, CRM, CA

Where records management once stood outside looking in at the decision-makers around a table, it has now taken a place at that same table working with all the stakeholders on the development and implementation of the organization’s information governance strategy. Records management is now a valued partner along with Legal, Security, Privacy and other members of the information governance community – both locally and internationally.